Whether you are considering the creation of a new service or trying to better understand or improve an existing one, these resources will help you get started.
This includes understanding Human-Centred Design, Agile ways of working which may be different to how you currently work. It’s also helpful to understand where your service sits within a greater context this will help inform your own approach and understanding.
Below you will find resources to help you get started:
Start by Understanding Human-Centred Design and how it is being embedded into the Public Service
At the start of every project, it’s good practice to try and capture what you already know, this will help inform the steps and approach you take to service design. You might start with.
Getting started with Human Centred design
Whether you are considering the creation of a new service or trying to better understand or improve an existing one, these resources will help you get started.
This includes understanding Human-Centred Design, Agile ways of working which may be different to how you currently work. It’s also helpful to understand where your service sits within a greater context this will help inform your own approach and understanding.
Below you will find resources to help you get started:
Start by Understanding Human-Centred Design and how it is being embedded into the Public Service
What is Human-Centred Design?
Understanding the Government Design Principles
At the start of every project, it’s good practice to try and capture what you already know, this will help inform the steps and approach you take to service design. You might start with.
Ecosystem maps
Service Blueprints