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Co-Creation Workshops

Collaborative activities where stakeholders, including users and designers, work together to generate ideas, solve problems, and develop solutions.

Project Stage:
Discover
Define
Develop

Who:
Customer
Experts
Decision makers
Service Providers

Design Principles:
01. We will put people first  02. We will design to be inclusive  03. We will design services together  04. We will design for trust  06. We will challenge assumptions & design with evidence 



Co-creation workshops are collaborative sessions where diverse participants come together to develop ideas, solutions, and designs. These workshops leverage the collective knowledge and creativity of stakeholders, including users, employees, and experts, to create tools like user personas, customer journey maps, and system maps.

Use it to

  • Gather diverse perspectives and insights on a project.
  • Develop initial designs and frameworks based on collective input.
  • Foster engagement and ownership among participants.
  • Identify and prioritize key issues and opportunities.
  • Create a foundation for further research and development.

Top Tips

  • Select Participants Carefully: Ensure a diverse group with relevant knowledge and perspectives, especially including marginalized groups to ensure inclusivity.
  • Set Clear Objectives: Define the goals of the workshop and communicate them clearly to participants.
  • Facilitate Effectively: Guide the session to encourage open discussion, creativity, and collaboration while keeping it focused.
  • Question assumptions: Start with the workshop and regularly check and improve the results using thorough research to prevent bias.
  • Ensure Ethical Engagement: Respect participants’ input, ensure their opinions are genuinely considered, and provide feedback on how their contributions impact the project.

Related Methods

An icon representing Personas

Personas

An icon representing interviews

Interviews

An icon representing affinity diagrams

Affinity Diagrams

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