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How Might We

Reframe challenges or problems as opportunities

Project Stage:
Discover

Who:
Customer
Experts
Decision makers
Service Providers

Design Principles:



The How Might We (HMW) question framework is a method used in design thinking to reframe challenges as opportunities. By posing a problem as a question that begins with “How might we…,” the method opens possibilities for brainstorming solutions. It encourages creativity and invites a collaborative approach to problem-solving.

Use it to

  • Turn a problem or challenge into an opportunity for innovation.
  • Encourage a mindset that focuses on possibilities, rather than constraints.
  • Stimulate creative brainstorming sessions with a user-centred focus.

Top Tips

  • Keep the questions broad enough to allow for creativity but focused enough to provide useful solutions.
  • Involve various stakeholders to generate diverse perspectives when crafting HMW questions.
  • Frame questions positively to encourage optimistic, solution-oriented thinking.
  • Write multiple HMW questions around the same problem to approach it from different angles.

How – to

  • Identify a key challenge or insight from your user research or design process.
  • Reframe the problem into a question that begins with “How might we…?”
  • Brainstorm potential solutions with your team, focusing on the opportunities implied by the HMW question.
  • Iterate and refine the question based on the brainstorming outcomes, if necessary.

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