Capture the needs and goals of the user in simple terms
Project Stage:
Develop
Who:
Customer
Decision makers
Service Providers
Design Principles:
User Stories are short, simple descriptions of a feature or service from the perspective of the end user. They are commonly used in Agile development to ensure that the user’s needs and goals remain at the forefront of the design process.
Use it to
Capture the needs and goals of the user in simple terms.
Communicate user needs to the team in a format that is easy to understand and act upon.
Keep the design process user-centred.
Top Tips
Write user stories in the format: “As a [user], I want to [goal] so that [reason].”
Keep user stories short and focused on a single user need or goal.
Prioritise user stories based on their importance to the user and the service.
How – to
Identify the user and their specific need or goal.
Write the user story in the appropriate format.
Use the user story to guide the design or development of the service.
User Stories
Capture the needs and goals of the user in simple terms
User Stories are short, simple descriptions of a feature or service from the perspective of the end user. They are commonly used in Agile development to ensure that the user’s needs and goals remain at the forefront of the design process.
Use it to
Top Tips
How – to
Related Methods
Service Blueprints
How Might We
Focus Groups