Capture the needs and goals of the user in simple terms
Project Stage:
Develop
Who:
Customer
Experts
Service Providers
Design Principles:
A walkthrough is a step-by-step review of a process, service, or design with users or stakeholders. It involves walking through the experience or interface to identify issues, gather feedback, and refine the design.
Use it to
Identify usability issues and areas for improvement in a service.
Engage users and stakeholders in the design process.
Refine the design based on direct feedback.
Top Tips
Involve users who represent the actual audience for the service.
Take detailed notes during the walkthrough to capture feedback.
Use the walkthrough to validate design assumptions and iterate.
How – to
Select a service, process, or interface to review.
Walk through the steps with users or stakeholders, capturing their feedback.
Walkthroughs
Capture the needs and goals of the user in simple terms
A walkthrough is a step-by-step review of a process, service, or design with users or stakeholders. It involves walking through the experience or interface to identify issues, gather feedback, and refine the design.
Use it to
Top Tips
How – to
Related Methods
How Now Wow
Data Analysis
Brainstorming